Privacy Policy

Who we are

Box It 3PL (“Box It,” “we,” “us”) is a third-party logistics company located at 255 W Central Ave, Millcreek, UT 84107, United States. We are responsible for the personal information collected through boxit3pl.com. You can reach us at support@boxit3pl.com or (801) 449-1203.

Information we collect

Information you give us

When you request a quote or contact us through a form on this site, we collect what you enter: your name, email address, company name, phone number (where asked), the services you’re interested in, shipping destinations, monthly order volume, and anything you write in your message. We also collect the information you share when you email or call us.

Information collected automatically

Like most websites, our hosting and security provider processes technical information when you visit, such as your IP address, browser type, device type, the pages you request, and the date and time of your visit. This is used to deliver the site, keep it secure, and protect it from abuse.

We do not use advertising cookies, and we do not use analytics or tracking cookies. Our hosting provider may set strictly necessary cookies to detect malicious traffic. These do not identify you and are not used for marketing.

How we use your information

• To respond to your inquiry and prepare a quote
• To provide our services if you become a customer
• To operate, maintain, and secure this website
• To comply with legal obligations and enforce our agreements

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We do not use your information for automated decision-making that has legal or similarly significant effects on you.

Legal bases for processing (UK and EU visitors)

If you are in the United Kingdom or the European Economic Area, we process your personal information on these bases under the UK GDPR and EU GDPR:

• Steps before entering a contract: preparing a quote you asked for
• Legitimate interests: responding to inquiries, running our business, and keeping this site secure, where those interests are not overridden by your rights
• Legal obligation: where the law requires us to keep or disclose information
• Consent: where we ask for it, which you can withdraw at any time

Who we share information with

We share personal information only with service providers that help us run this website and our business, and only as needed for them to do that work:

• Formspree receives and delivers the forms you submit on this site.
• Cloudflare hosts this website and protects it from malicious traffic.
• Google serves the fonts used on this site, so your browser sends your IP address to Google when a page loads.
• Our email provider stores the messages we exchange with you.

If you become a customer, we share shipment details with carriers, customs brokers, and the sales platforms you connect, as needed to fulfill your orders. Those arrangements are covered by your service agreement. We may also disclose information if required by law, to protect our rights, or as part of a merger or sale of our business.

International transfers

We are based in the United States, and our service providers may process information in the United States and other countries. Where UK or EU law requires it, we rely on appropriate safeguards for these transfers, such as the European Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum.

How long we keep information

We keep inquiry information for as long as we need it to respond and follow up, and generally no longer than 24 months after our last contact with you. If you become a customer, we keep your information for the length of our relationship and as long afterward as needed for legal, tax, and accounting purposes.

Your rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you and receive a copy
• Correct information that is inaccurate
• Delete your information
• Object to or restrict how we use it
• Receive your information in a portable format
• Withdraw consent where we rely on it
• Opt out of the sale or sharing of personal information. We do not sell or share it, but you may still ask.

To use any of these rights, email support@boxit3pl.com. We may need to verify your identity before acting on a request, and we will respond within the time the law requires. We will not treat you differently for exercising your rights. If you are in the UK or EU, you can also complain to your data protection authority, such as the UK Information Commissioner’s Office (ICO).

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) across this site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Children

This website is intended for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

Links to other websites

Our site links to other websites, such as our social media pages. Their privacy practices are governed by their own policies, not this one.

Changes to this policy

We may update this policy from time to time. When we do, we will change the effective date at the top of this page. Significant changes will be highlighted on this page.

Contact us

Questions about this policy or your personal information? Contact Box It 3PL at support@boxit3pl.com, (801) 449-1203, or 255 W Central Ave, Millcreek, UT 84107.